Tyrell Jewelry uses the app “Tyrell Reply Agent” to reply to messages sent to our Facebook Page and Instagram account. To ask us to delete the data this app holds about you:

1. Send a message to our Facebook Page or Instagram account saying “Delete my data”, or email sales@tyrelljewelry.com.my with the subject “Delete my data” and the name shown on your Facebook or Instagram account.
2. We will delete your chat history and logs held by the app within 7 days and confirm by reply.

Data held by the app is also deleted automatically after 60 days at most.

To delete the conversation from your own Messenger or Instagram, open the chat, tap the name at the top, and choose Delete chat. To remove the app’s access to your Facebook data in general, go to Facebook > Settings and privacy > Settings > Apps and websites.

More about how we handle your data: Privacy Policy.

Questions: sales@tyrelljewelry.com.my, phone +604 412 2237 or WhatsApp +6012 915 6419.